Bloom Lactation – Privacy Statement

Collection of Personal Information:

When you book a consultation or purchase a product, we may request personal information such as your:

• Name

• Contact details (email, phone number, postal address)

• Health-related information relevant to your consultation

This information is collected solely to process your booking, provide services, and communicate with you regarding your appointments or purchases.
 

Confidentiality:

All information communicated between you and Bloom Lactation is strictly confidential. We will not share your details with third parties without your explicit consent, except where required by law.
 

Website Usage:

We monitor overall usage of our website to identify popular areas and improve functionality. Individual user activity is not monitored, and your privacy is maintained.
 

Security:

We take all reasonable precautions to protect your personal information. Banking and credit card details are not stored on our website. All data collected is secured against unauthorized access, modification, or disclosure.
 

Sharing of Information:

Information may be shared with another healthcare practitioner only with your consent, such as via referral letters. Bloom Lactation may assist in sourcing healthcare practitioners for you, but we do not accept responsibility for their suitability, services provided, or costs incurred. The choice to engage any practitioner is yours.
 

Your Rights:

You may:

• Request access to the personal information we hold about you

• Request correction of any inaccurate information

• Withdraw your consent to store or share information (where applicable)

To exercise any of these rights, please contact us at: bloomlactation@outlook.com

Compliance

Bloom Lactation complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and ensures your personal information is handled in accordance with these principles.